Retail, restaurants, payments, accounting, HR & payroll, owner controls and platform admin — running on one tenant, in Arabic and English, ZATCA-ready out of the box.
Eight modules. One tenant. One bill. Built for Saudi Arabia from day one — Arabic-first interface, ZATCA Phase II e-invoicing, WPS payroll, GOSI sync, mada acceptance, and the operating rhythms that an SMB owner actually recognises.
"Run the whole business — sell, take payment, pay vendors, pay people, file VAT, watch the cash, switch a branch on — without leaving the same sidebar."
Eight independently-priced services, one shared data layer.
| Service | For | Monthly | Annual (15% off) |
|---|---|---|---|
| Retail POS Full retail POS · inventory · receipts · returns. | Shops, stalls, single-branch retailers | SAR 149/mo | SAR 1,520/yr |
| Pay — SoftPOS + gateway SoftPOS, mada, card, Apple Pay, STC Pay. +0.9% txn fee (mada). | Anyone taking card payments | SAR 99/mo | SAR 1,010/yr |
| Dine — Restaurant / QSR Tables, KDS, menu modifiers, reservations, delivery dispatch. | Restaurants, cafés, cloud kitchens | SAR 199/mo | SAR 2,030/yr |
| Flow — Logistics & routes Routes, driver app, proof of delivery, fleet tracking. | Operators with own delivery fleet | SAR 249/mo | SAR 2,540/yr |
| Saaed Books — Accounting GL, AP/AR, VAT, period close, SOCPA-compliant COA. | Anyone filing VAT or closing a month | SAR 129/mo | SAR 1,320/yr |
| HR & Payroll WPS payroll, GOSI, leaves, Qiwa sync, ESS portal. | Anyone with paid employees | SAR 179/mo | SAR 1,830/yr |
| Saaed AI assistant Restock suggestions, anomaly alerts, natural-language reports. | Owners who want answers, not dashboards | SAR 79/mo | SAR 810/yr |
| ZATCA Phase II bridge Compliant e-invoice clearance, QR, audit archive. | Every Saudi business above the VAT threshold | SAR 49/mo | SAR 500/yr |
| WhatsApp Business Broadcast campaigns, order confirmations, reservation reminders. | Anyone sending campaigns or reminders | SAR 69/mo | SAR 700/yr |
| Marketing & loyalty Campaigns, promos, loyalty points, gift cards, referrals. | Operators who do repeat business | SAR 89/mo | SAR 910/yr |
Three plan tiers. Each tier comes with 1 branch + 3 users included. Add more as you grow. All prices in SAR, exclusive of VAT.
For a single shop or stall.
For multi-branch operators scaling up.
For chains, franchises & group holdings.
| Add-on | Price | Note |
|---|---|---|
| Extra user | SAR 10 / user / month | Owner counts as a user |
| Extra branch | SAR 999 / branch / year | Base plan stays active on first branch |
| Pay (mada transaction fee) | +0.9% | Applied per accepted card transaction |
| Annual billing discount | −15% | ≈ 2 months free |
| Free trial | 14 days | Instant on signup, AM assigned in parallel |
Every screen, every feature, every entity — module by module. Where there are sub-tabs and drawers we list them so you can see exactly what your team gets when they switch on a service.
A fast tablet-first till you can hand to a part-time staffer on day one, plus the deep inventory, customers and promotions surfaces your operations team will live in from month two.
| Area | Screens |
|---|---|
| Selling | POS Register · POS Cashier · POS Manager · POS Settings · Held tickets · Quick refund · Returns & RMA |
| Inventory | Catalog · Variants · Kits & bundles · Serialized stock · Stock-on-hand · Stock movements · Stock adjustment · Receive (GRN) · Transfer · Physical inventory · Cycle count · Reorder & pars |
| Procurement | Suppliers · Purchase orders · Vendor bills · Three-way match · Returns to supplier |
| Customers | Customer 360 · Segments · Loyalty rules · Gift cards · Store credit · Account customers · Statements |
| Promotions | Promotions builder · Coupons · Vouchers · Price lists · Channel pricing · Markdowns |
| Reports | Sales by item · Sales by cashier · Tender mix · Margin · Stock turn · Customer ageing · Promo performance |
Bluetooth & USB receipt printers · 1D & 2D barcode scanners · weight scale (bench & counter) · fingerprint reader for cashier override · cash drawer · customer-facing display · smart safe (deposit + acknowledge).
From the small café where the host runs both the floor and the till to a multi-station QSR with a kitchen display, an aggregator inbox and a delivery dispatch screen — one app, one menu, one ticket lifecycle.
| Area | Screens |
|---|---|
| Front of house | Tables · Server app · Order detail · Reservations · Waitlist · QR menu admin · Tip rules |
| Kitchen | KDS station · Production orders · Recipes · Recipe drift · Modifier groups · Menu availability · Combos |
| Aggregators | Aggregator inbox · Aggregator menu · Aggregator settings · Reconciliation |
| Delivery | Delivery queue · Driver app · Courier shifts · POD review |
| Reports | Covers & turn · Voids & comps · Z-report · Tender mix · COGS variance |
Take any card the customer pulls out, on any device the staff has already. SoftPOS turns a phone into a payment terminal — no extra hardware, no per-device dongle.
| Report | What it answers |
|---|---|
| MDR by scheme | What is mada vs Visa vs MC actually costing me, weighted by volume? |
| Acquirer mix | How is volume split across acquirers, and which has the best success rate? |
| Chargeback rate | How many disputes per 1,000 transactions, by branch, by scheme? |
| Auth-decline rate | What % of attempts decline, and is the trend rising? |
| Settlement timing | How long between authorisation and bank credit, by acquirer? |
| Tender mix | Cash vs card vs wallet vs on-account, by branch and shift. |
| Screen | Purpose |
|---|---|
| Pay home / SoftPOS | Activate phone-as-terminal · view live transactions |
| Terminals | Fleet management · activation tokens · deactivate · move |
| Settlements | Daily payouts · gross/net/fees · drill into transaction |
| Disputes | Chargeback inbox · evidence upload · scheme deadlines |
| Settlement exceptions | Holds, returns, retrievals, late credits |
| Pay reports | MDR · acquirer mix · chargeback rate · decline rate |
| Pricing & rules | Contactless CVM threshold · decline reason rules · routing |
Pay was built around one operational truth: the cashier never wants to know what acquirer settled the transaction — but the finance team needs to know on day 31. Pay does both at the same time.
Wizards for the operator. Full GL for the bookkeeper. ZATCA Phase II for the regulator. Quick Invoice for the freelancer who refuses to learn debits and credits — and a journal entry trail for the auditor who insists.
| Flow | Outcome | Posts |
|---|---|---|
| invoice.quick | Single-line invoice, customer optional | AR + Sales (+ VAT) |
| invoice.standard | Multi-line B2B invoice with terms | AR + Sales (+ VAT) |
| invoice.zatca | Phase II cleared XML invoice | AR + Sales + ZATCA archive |
| payment.receive | Customer pays you | Bank/Cash + AR |
| payment.installment | Pay against an installment plan | Bank/Cash + AR + plan ledger |
| bill.create | Enter a vendor bill | Expense + AP (+ VAT) |
| bill.pay | Pay a vendor bill | AP + Bank/Cash |
| receipt.voucher | سند قبض — receive cash, no invoice | Cash + Misc Income / Customer credit |
| payment.voucher | سند صرف — pay cash, no bill | Misc Expense / Vendor debit + Cash |
| bank.reconcile | Match bank line to ledger | Bank + matching ledger |
| vat.file | Quarterly VAT return wizard | VAT payable + Bank |
| period.close | Close a month / year | Period-lock + retained earnings |
| je.manual | Manual journal entry | Any GL accounts |
| je.reverse | Reverse a posted JE | Inverse of original |
| je.adjust | Adjust a posted JE | Net adjustment + audit trail |
| onboarding | Set up Saaed Books | Org · Branches · COA · Tax · Banks |
| Area | Screens |
|---|---|
| Home | Dashboard · To-do (overdue invoices, bills due, unreconciled lines, draft JEs) |
| Sales | Invoices · Quick invoice · Customers · Customer 360 · Quotes · Credit notes · Statements |
| Purchases | Bills · Vendors · POs · GRN · Vendor payments · Recurring bills · Vendor statements |
| Banking | Bank accounts · Reconcile · Bank rules · Statement import · Cash accounts |
| Accounting | Chart of accounts · Journal entries · Trial balance · P&L · Balance sheet · Cash flow · Period close |
| Tax | VAT return · Withholding · ZATCA archive · Tax rates · Reverse-charge config |
| Setup | Onboarding wizard · COA template · Banks · Branches · Tax registration · Numbering · Currencies |
Saaed Books is the only place in DALSEEN where the truth lives. Every other module — Retail, Dine, Pay, HR — posts into Books. There is one chart of accounts, one trial balance, one tax return.
SOCPA-aligned standard chart of accounts (with Arabic + English account names) · VAT 15% on sales, reverse-charge on imports of services · withholding tax on rentals (5%), services (5/15/20%) · Hijri calendar option for date display · numbering sequences per ZATCA requirement (sequential, gap-checked).
Saudi-payroll-first: WPS file generation, GOSI sync, Qiwa hand-off, leave balances that follow the labor law, and a self-service portal that staff actually use.
| Area | Screens |
|---|---|
| People | Directory · Employee 360 · Org chart · Documents · Onboarding · Off-boarding |
| Payroll | Pay runs · WPS file · GOSI export · Pay slips · Loans · Bonuses · EOSB calc |
| Time | Schedules · Time-clock · Overtime rules · Leave types · Leave requests · Holidays |
| ATS | Job posts · Candidates · Interviews · Offers · Hire conversion |
| ESS | My profile · My payslips · My leave · My expenses · Helpdesk |
| Reports | Headcount · Payroll cost · Leave liability · Turnover · Iqama expiries · Compliance |
When you log in, this is what you see. Not 8 module dashboards stitched together — a single page that tells you what needs your attention today, where the cash is, and who's waiting on you.
"What does the owner check on her phone at the start of the day,
every day, for 5 minutes, and feel she has run her business?"
That question is the Owner Console.
Where DALSEEN runs DALSEEN. Customer success, billing, regulatory, integration health, feature flags — and every one of them tenant-scoped and audited.
| Screen | Purpose |
|---|---|
| Tenants | List, create, suspend, reactivate; provisioning status pipeline. |
| Tenant detail | Plan, services on, branches, users, contract, audit; impersonate-with-consent. |
| Subscriptions & billing | Plan changes, add-ons, proration, dunning, refunds. |
| Customer success | Onboarding pipeline, health score, NPS, escalations, churn risk. |
| Integration health | ZATCA · GOSI · mada acquirer · WhatsApp · aggregators — green/amber/red per tenant. |
| Feature flags | Roll out a new flow to 5 tenants → 25 → all; observe error rates. |
| Compliance & audit | Export audit logs, regulatory requests, GDPR/PDPL DSAR. |
| Support tickets | In-app + email + phone tickets, queue by tier, SLA tracking. |
| Knowledge base | Edit articles, video walkthroughs, multi-language content. |
| Platform reports | MRR, ARR, churn, expansion, plan mix, service attach. |
The bits every other module assumes — sign-in, roles, audit, devices, AI assistant — exposed as their own surfaces because they're real product features, not plumbing.